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Jakartanotebook.com merupakan salah satu toko online penjual komputer yang populer. Jakarta Notebook (Jaknot) sangat unggul di persaingan harga. Harga yang tersedia di sini umumnya lebih murah dari tempat lain di internet.

Kali ini saya akan mencoba mereview usability dari web tersebut, khususnya di bagian learnability yang berarti seberapa mudah bagi pengguna untuk menyelesaikan tugas-tugas dasar saat pertama kalinya mereka menemui desain tersebut.

Inilah tampilan awal dari jakartanotebook.com

Bagian atas:

Bagian Tengah:

Bagian Top Product:

Bagian Bawah:

Semula saya bingung dengan susunan menu dan gambar yang ada di Jaknot, sangat banyak item yang terpampang di halaman depan. Saya juga sempat mencetak halaman depan situs ini ke format PDF, dan ternyata dibutuhkan 6 halaman A4 untuk memuatnya.

Seperti terlihat di atas bahwa halaman atas dari Jaknot dipenuhi oleh gambar-gambar produknya dan promo spesialnya yang berganti-ganti tiap hari. Jika kita mendekati gambar-gambar itu, maka pointer mouse berubah menjadi seperti bisa di klik. Ketika saya klik gambar promo di atas, saya berpindah halaman ke halaman promo yang berupa gambar berukuran besar, sungguh memberatkan dan merepotkan. Contoh promo

Jika kita ingin ke halaman lain di jaknot, kita harus klik dulu menu “kembali ke JakartaNotebook” dan itu pun harus loading lagi. Ini tidak baik untuk user yang memiliki kecepatan internet terbatas, seharusnya jika memang halaman promo itu harus ditampilkan, tampilkan saja di tab baru agar halaman lama tidak hilang begitu saja.

Di halaman depan terutama di bagian Top Product, terdapat tombol “add to cart”. User yang sudah berpengalaman pasti tahu bahwa gunanya adalah untuk menambahkan item tersebut ke shopping cart. Di Jaknot, jika kita klik “add to cart”, kita akan langsung masuk ke halaman shopping cart.

Satu hal yang jadi catatan bagi saya adalah sejajaran tombol di bagian atas agak ganjil.

Secara sepintas terlihat bahwa tombol “Pilih Barang Belanjaan” adalah tombol yang aktif dan sisanya tombol yang disabled yaitu tidak bisa diklik. Setelah saya coba ternyata itu bisa diklik, hal ini tentunya sangat membingungkan.

Secara umum learnability dari Jaknot cukup baik, mungkin hanya 4 tombol langkah belanja itu saja yang perlu diperbaiki karena dia berfungsi sebagai tombol, sebagai breadcrumb juga, serta sebagai navigasi dan petunjuk berbelanja, cukup membingungkan.

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